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Director, People Operations

Remote GREENHOUSE
Dropbox  ·  Remote - Canada: Select locations
Job TypeRemote
LocationRemote - Canada: Select locations
PostedYesterday
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Job Description
<h2 class="p1"><span class="s1">Role Description</span></h2>
<p><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxuz76zz90z4z89z4im4lz76zz80zz86z884z81zz69zbp9z81zz83zqk7z82zz71zz72zcz76z">As Director, People Operations, you will lead a global team delivering scalable, high-impact services across the employee journey. Reporting to the VP, People Operations, Rewards, and Technology</span> <span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxuz76zz90z4z89z4im4lz76zz80zz86z884z81zz69zbp9z81zz83zqk7z82zz71zz72zcz76z h-lparen">(PORT),</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxuz76zz90z4z89z4im4lz76zz80zz86z884z81zz69zbp9z81zz83zqk7z82zz71zz72zcz76z"> you will own onboarding, contingent workforce, service delivery, global mobility and immigration, and HR compliance. As a member of the PORT Leadership Team, you will drive business outcomes through operational excellence and deliver a frictionless employee experience. This role requires a strategic, hands-on leader with strong execution and cross-functional influence.</span></p>
<h2 class="p1"><span class="s1">Responsibilities</span></h2>
<p><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxuz76zz90z4z89z4im4lz76zz80zz86z884z81zz69zbp9z81zz83zqk7z82zz71zz72zcz76z">People Operations Leadership</span></p>
<ul>
<li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxuz76zz90z4z89z4im4lz76zz80zz86z884z81zz69zbp9z81zz83zqk7z82zz71zz72zcz76z">Lead and develop a high-performing global team</span></li>
<li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxuz76zz90z4z89z4im4lz76zz80zz86z884z81zz69zbp9z81zz83zqk7z82zz71zz72zcz76z">Establish operating models, SLAs, and metrics to improve quality and efficiency</span></li>
<li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxuz76zz90z4z89z4im4lz76zz80zz86z884z81zz69zbp9z81zz83zqk7z82zz71zz72zcz76z">Own contingent workforce strategy and management and make key decisions as it relates to the business</span> <span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxuz76zz90z4z89z4im4lz76zz80zz86z884z81zz69zbp9z81zz83zqk7z82zz71zz72zcz76z h-lparen">(including</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxuz76zz90z4z89z4im4lz76zz80zz86z884z81zz69zbp9z81zz83zqk7z82zz71zz72zcz76z"> vendors, compliance, cost)</span></li>
<li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxuz76zz90z4z89z4im4lz76zz80zz86z884z81zz69zbp9z81zz83zqk7z82zz71zz72zcz76z">Oversee global onboarding</span><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z9z122zojyz80zz79z21mz80zz73zqswqpz82zh0okv7z84zz89zz89zbkz85zm"> operations</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxuz76zz90z4z89z4im4lz76zz80zz86z884z81zz69zbp9z81zz83zqk7z82zz71zz72zcz76z"> to deliver a consistent, high-quality new hire experience</span></li>
<li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxuz76zz90z4z89z4im4lz76zz80zz86z884z81zz69zbp9z81zz83zqk7z82zz71zz72zcz76z">Guide People Operations workstreams for company-wide initiatives</span> <span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxuz76zz90z4z89z4im4lz76zz80zz86z884z81zz69zbp9z81zz83zqk7z82zz71zz72zcz76z h-lparen">(e.g.,</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxuz76zz90z4z89z4im4lz76zz80zz86z884z81zz69zbp9z81zz83zqk7z82zz71zz72zcz76z"> M&A)</span></li>
<li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxuz76zz90z4z89z4im4lz76zz80zz86z884z81zz69zbp9z81zz83zqk7z82zz71zz72zcz76z">Drive strategic priorities in partnership with Finance, Audit, Legal, Procurement, People Technology, Talent Acquisition, Workforce Planning, HR Business Partners, and HR PMO</span></li>
<li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxuz76zz90z4z89z4im4lz76zz80zz86z884z81zz69zbp9z81zz83zqk7z82zz71zz72zcz76z">Influence decisions and ensure execution; act as a trusted advisor on People Operations</span></li>
<li><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z9z122zojyz80zz79z21mz80zz73zqswqpz82zh0okv7z84zz89zz89zbkz85zm">Lead complex change across People Operations by aligning stakeholders to strategy, and ensuring sustained adoption of new priorities, and ways of working</span></li>
</ul>
<p><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxuz76zz90z4z89z4im4lz76zz80zz86z884z81zz69zbp9z81zz83zqk7z82zz71zz72zcz76z">Global Mobility</span></p>
<ul>
<li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxuz76zz90z4z89z4im4lz76zz80zz86z884z81zz69zbp9z81zz83zqk7z82zz71zz72zcz76z">Oversee global mobility and immigration programs</span></li>
<li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxuz76zz90z4z89z4im4lz76zz80zz86z884z81zz69zbp9z81zz83zqk7z82zz71zz72zcz76z">Serve as escalation point for complex immigration and relocation matters</span></li>
<li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxuz76zz90z4z89z4im4lz76zz80zz86z884z81zz69zbp9z81zz83zqk7z82zz71zz72zcz76z">Collaborate with Legal to monitor regulations and ensure compliance and program effectiveness</span></li>
</ul>
<p><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxuz76zz90z4z89z4im4lz76zz80zz86z884z81zz69zbp9z81zz83zqk7z82zz71zz72zcz76z">Service Delivery & Innovation</span></p>
<ul>
<li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxuz76zz90z4z89z4im4lz76zz80zz86z884z81zz69zbp9z81zz83zqk7z82zz71zz72zcz76z">Own service delivery strategy and continue to modernize our support model in partnership with technology teams</span></li>
<li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxuz76zz90z4z89z4im4lz76zz80zz86z884z81zz69zbp9z81zz83zqk7z82zz71zz72zcz76z">Simplify and standardize employee-facing processes and knowledge management</span></li>
<li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxuz76zz90z4z89z4im4lz76zz80zz86z884z81zz69zbp9z81zz83zqk7z82zz71zz72zcz76z">Expand support through automation, self-service, and AI</span></li>
<li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxuz76zz90z4z89z4im4lz76zz80zz86z884z81zz69zbp9z81zz83zqk7z82zz71zz72zcz76z">Leverage data to identify friction, measure performance, and improve outcomes</span></li>
<li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxuz76zz90z4z89z4im4lz76zz80zz86z884z81zz69zbp9z81zz83zqk7z82zz71zz72zcz76z">Advance adoption of AI and emerging technologies to enhance the employee experience</span></li>
</ul>
<p><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxuz76zz90z4z89z4im4lz76zz80zz86z884z81zz69zbp9z81zz83zqk7z82zz71zz72zcz76z">Compliance & Governance</span></p>
<ul>
<li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxuz76zz90z4z89z4im4lz76zz80zz86z884z81zz69zbp9z81zz83zqk7z82zz71zz72zcz76z">Own the global HR Compliance program</span> <span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxuz76zz90z4z89z4im4lz76zz80zz86z884z81zz69zbp9z81zz83zqk7z82zz71zz72zcz76z h-lparen">(policies,</span><span class=" author-d-1gg9uz65z1
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Job Overview
Job TypeRemote
LocationRemote - Canada: Select locations
PostedJun 12, 2026
CompanyDropbox